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Welcome to Benefits Central Benefits Central is a comprehensive benefits website designed to help you understand and manage your Enterprise Holdings health and welfare benefits. Your Employee ID ("E" ID) always begins with the letter "E". Please contact your local Human Resources department if you forgot your Employee ID. The browser you are currently using is not supported by this website. The website works best on Mozilla Firefox 29+, Internet Explorer 10.0+, and Chrome 28+ browsers. Username: Forgot Username? Next New users must create an account to set up multi-factor authentication. English (United States) Create an account Contact Us 855-434-4236 US M-F, 8AM - 6PM CT - (711 relay service available for the hearing impaired.) Privacy Notice Website Privacy Notice LAST UPDATED: 4/10/2017 THIS NOTICE DESCRIBES HOW PERSONAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Your current or former employer as the Plan Sponsor for the benefits you are eligible for has hired Willis Towers Watson to provide this website and other benefits administration services. Willis Towers Watson cares about your privacy and wants you to be familiar with how we collect, use, and disclose information. We use Personal Information to determine your benefit eligibility and validate any election information that is submitted through the application. This Privacy Notice describes our practices in connection with information that we collect through this website; telephone service center; employer data import files; other third-party import files approved by the Plan Sponsor; mobile devices; and HTML-formatted email messages that may be sent to you (collectively, the "Services"). By providing Personal Information to us, you agree to the terms and conditions of this Privacy Notice. Personal Information " Personal Information " is information that identifies you as an individual or relates to an identifiable person, including, but not limited to: Name Address Social security number Birth date Gender Telephone number Email address Hire date, and dates of other changes in employment status Other information related to your benefit eligibility and election options The information we collect is provided by the Plan Sponsor to confirm whether you, your spouse, and dependents are eligible for benefits. You may be asked to provide additional information about yourself, your spouse, your dependents, and beneficiary designations. You may also be asked to update or correct information about yourself, your spouse, or your dependents. If you submit Personal Information relating to other people to us in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Notice. How We May Collect Personal Information We and our service providers may collect Personal Information in a variety of ways, including: Through the Sponsor of the Applicable Plans: We may collect Personal Information on encrypted, periodic, data transmission files from the Plan Sponsor. For most participants, the sponsor is your current or former employer. Through the Services: We may collect Personal Information through the Services; for example, when you process transactions through our online benefits portal. Offline: We may collect Personal Information from you offline, such as when you contact the service center. From Other Sources: We may receive your Personal Information from other sources, such as other third parties engaged by the Plan Sponsor to provide benefits-related services. NOTE: A third party's use of information you provide to the third party shall be governed by the third party's privacy notice. Our use of information received from the third party shall be governed by this Privacy Notice. How We May Use Personal Information We may use Personal Information: To respond to your inquiries and fulfill your requests, including to process the transactions you request such as enrolling you in the insurance carrier(s) you select. To generate your plan rates. To send administrative information to you. To track and record certain life status changes that enable you to make mid-year changes to your benefit elections. To provide you with related customer service. For our business purposes, such as data analysis, audits, developing new products, enhancing, improving or modifying our Services, identifying usage trends, and operating and expanding our business activities. As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, including you; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. For purposes of contacting you regarding the plan using an automated telephone dialing system and/or artificial or prerecorded voice. How Personal Information May Be Disclosed Your Personal Information may be disclosed: To the Plan Sponsor (your employer): Limited information may be shared with the plan sponsor, including benefit elections; beneficiary information; and responses to questions to determine eligibility for certain benefits. To vendor partners selected by the Plan Sponsor to allow them to provide you with services associated with your benefits. Use of your Personal Information by vendor partners is governed by their privacy policies and not this Privacy Notice. To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure, customer service, email delivery, and auditing. To anyone to whom you send messages through the Services, to allow the recipient to identify you. As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, including; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. OTHER INFORMATION Other Information We May Collect " Other Information " is any information that does not reveal your specific identity or does not directly relate to an individual, such as: Browser and device information App usage data Information collected through cookies and other technologies Demographic information and other information provided by you Aggregated information If we are required to treat Other Information as Personal Information under applicable law, then we may use it for the purposes for which we use and disclose Personal Information as detailed in this Notice. How We May Collect Other Information We and our third-party service providers may collect Other Information in a variety of ways, including: Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services you are using. We use this information to ensure that the Services function properly. Using cookies: Cookies are pieces of inf...